Frequently Asked Questions (FAQ) | Starlink Nairobi Installers 

What is Starlink?

Starlink is a high-speed satellite internet service developed by SpaceX, designed to provide fast, low-latency internet anywhere in Kenya. It’s an ideal solution for remote and rural areas where fiber or mobile networks are unreliable or unavailable.

How does Starlink work?

Starlink operates using low-Earth orbit (LEO) satellites, which transmit internet signals to a Starlink dish (antenna) installed at your location. The dish connects to a WiFi router, providing seamless internet access to all your devices.

Where is Starlink available in Kenya?

Starlink covers all regions in Kenya, including Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, and even off-grid areas with no existing fiber or mobile network coverage.

How fast is Starlink internet?

Starlink delivers speeds of up to 250 Mbps (download) and 20 Mbps (upload), with low latency (20-40 ms). This makes it perfect for streaming, video calls, gaming, and remote work.

What do I need to use Starlink?

To get started, you'll need a Starlink Kit, which includes:
A Starlink dish (antenna)
 A WiFi router
 A power supply unit
Mounting accessories & cables
We offer full installation services to ensure optimal performance.

How much does Starlink cost in Kenya?

The total cost includes:
Starlink Kit Price – Depends on package options and availability.
Monthly Subscription – Paid directly to Starlink via their website.
Installation Fee – Affordable professional installation for seamless connectivity.

Contact us for the latest pricing and package options!

Can Starlink be used for businesses?

Yes! Starlink is ideal for businesses, offices, hotels, lodges, farms, and remote workstations that require stable, high-speed internet. We offer customized solutions for businesses of all sizes.

Can Starlink work with solar power?

Absolutely! Starlink can be powered using solar energy with a battery backup, making it perfect for off-grid locations with limited electricity access.

How is Starlink installed?

Our certified technicians handle the entire installation process:
Assessing the best dish placement for a strong signal.
Mounting & aligning the dish for optimal performance.
Configuring the router and network settings.
Testing connectivity and providing a usage guide.

Can I move my Starlink dish to a different location?

Yes! Starlink supports portability, allowing you to move your dish within Kenya. If relocating, we provide reinstallation and optimization services to ensure the best connection.

What happens if my Starlink has issues?

We offer technical support and troubleshooting services, including:
Connectivity issues
Dish realignment
Network optimization
Performance tuning

How can I order Starlink and get installation services?

Call/WhatsApp: 0714 804 532
Location: Kijabe Street, Nairobi
Email: info@starlinknairobiinstallers.co.ke

Get connected with Starlink Nairobi Installers – Reliable Internet, Anywhere in Kenya!